Who we are

Our website address is: https://edamanagroup.com, situated at Gudalur, The Nilgiris, Tamilnadu, India.

Privacy Policy

Edamana group values and respects its customer’s privacy in keeping their information secure. We collate customer information to provide a better shopping experience and to communicate about our new products and when our new products, promotions and services are launched.

We collect information about you during the checkout process on our store. We always look forward to protect your privacy and confidentiality with respect to the information we collect during your order. We never ever sell or give your personal or financial details to any third parties without your knowledge. We will be sharing your information with certain third parties only after your acceptance. Only we hand over your contact address with our courier partners only, for smooth shipping of your products.

The privacy policy that we have devised, describes your personal information we collect about you, the reasons to why we collect it, the way how we use it and in what circumstances we would share it with third parties. Our policy also describes the methods we have devised for collection and usage of your personal information. If you have any questions or queries about our privacy policy, don’t hesitate or keep the doubts to yourself, please contact us via email at: E-mail : edamanagroupgdr@gmail.com We always aim to intimate you about any future changes that occur in our information collation practices and therefore we will let you know by posting the policy changes on our Web site or by communicating directly with you.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through Razor Pay. When processing payments, some of your data will be passed to Razor Pay, including information required to process or support the payment, such as the purchase total and billing information.

Shipping/Delivery Partners

We handover the contact address you entered during checkout with our courier/shipping/delivery partners only for smooth shipping of your products.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Visitors didn’t need to share or post any images to the website. Visitors to the website are not allowed to download and extract any images from the images for their own product marketing.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.